Terms & Conditions

🛡️ Studio Safety & Silica Dust

• Risk & Management: Lake House Clay and Art Studio is a working artistic space where some dust and mess are inevitable. Please note that ceramics creates silica dust. Lake House Clay follows wet-cleaning guidelines to minimise risk for staff and clients.

• Personal Responsibility: Personal Protective Equipment (PPE) is always available. Please be conscious of your actions and always listen to the instructor. If in doubt, ask. Safety is everyone’s business.

• Liability Waiver: By participating in any class, workshop, or event, you are accepting the risk that there may be silica dust present. To the maximum extent permitted by law, Lake House Clay and Art Studio, its instructors, and staff accept no liability for any adverse effects on your future health.

💰 Additional Costs

To keep the cost of classes to a minimum, the following additional costs apply:

• Re-Glazing: If you dislike how a glaze turns out and would like to reglaze and have it refired, it will incur a fee for the additional firing. Glaze is a science, and the chemistry involved in glazing is by nature unpredictable. Please read all glaze labels for optimum results.

• Home-Made Pieces: If you create pieces at home outside of classes, they will incur an additional firing fee. The additional firing fees are dependent on the width, depth, and height of the work(s). A current firing price sheet is available in the studio for reference. Costs for the use of underglaze, glazes, etc., will also apply.

• Missed Class Home-Building: If you miss a class but make pieces at home equivalent to a two-hour class, no fee will be incurred. However, you will not be entitled to a make-up class for this missed class.

• External Clay: Clay purchased elsewhere can only be used in the studio with prior permission. A fee of $50 per bag will be charged for this service.

• External Glaze: Please check before using any external glaze. Some external glazes will incur a fee for firing.

• Size Matters: Please note that all projects will have size limitations due to the firing process and kiln packing requirements. These will be explained at all workshops and classes, so you’ll never need to worry.

🕒 Missed Classes, Extra Sessions & Term Boundaries

• Missed Classes: All classes have one extra week that you can attend as a "make-up" class. If you miss more than one class, it is not guaranteed that you will be able to make up all lost classes. We will try and give you some alternatives where possible.

• Term-Only Validity: All standard class bookings, complimentary make-up classes, and discounted student "extra" classes ($30) are strictly valid only within the specific term dates for which you are enrolled, and any prescheduled make-up dates included at the end of each term.

• No Carry-Overs: Missed classes or extra sessions cannot be rolled over, credited, or carried into the following term, school holidays, or subsequent course blocks under any circumstances.

• Out-of-Term Sessions: If you wish to attend a studio session after your enrolled term has concluded (e.g., to finish incomplete work or glaze pieces), you may book an Out-of-Term Casual Session at our standard rate of $60 per 2-hour class. These sessions are strictly subject to studio seat availability and must be requested and booked at least 24 hours in advance. We cannot accommodate walk-ins.

• Uncollected Work: Pieces left in the studio past the end of term without an active booking or alternative arrangement may be recycled or disposed of due to limited shelf storage.

🤫 Studio Etiquette & Environment

• Shhh! Inclusive Quiet Space: Lake House Clay is an inclusive quiet space. Many come to clay class for some downtime. Many also enjoy the social side and love meeting people and having a chat. Conversation and laughter are more than welcome, but please be self-aware and respectful of the other class members.

🏺 Materials & Left-Over Clay

• Left-Over Clay: Any clay left at Lake House Clay by clients who have not rebooked a class will become the property of Lake House Clay after 14 days from the final class of the term.

• Continuing Students: Clients who rebook a class are more than welcome to continue with any clay from previous classes.

• Taking Clay Home: If clients have left-over clay and are not continuing with classes, they can take it home. These pieces can be fired at additional costs.

💥 Breakages & Firing Risks

• Our Commitment: At Lake House Studio, we care for your pieces like they are our very own. Unfortunately, even the best ceramic artists experience breakages.

• Clay Behaviour: Clay can be a fickle friend, and from time to time, all clay artists will experience a breakage. Clay can crack when drying or firing, pieces can fall off, glazes can crawl or flake, and on occasion, things can actually explode in the kiln.

• Studio Liability: We will do everything possible to protect your creations (and our kiln) from all of these mishaps, but clay does have a mind of its own, and we can only offer an apology if your piece decides its own story.

📸 Photography & Media

• Smile! If you are attending a class or a workshop, you and/or your work may be photographed for use on the Lake House Clay and Art Studio social media or web page.

• Opting Out: If you do not wish to be photographed for this reason, please notify us. No monies or in-kind exchange is available for images used in this way.

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