Frequently Asked Questions
Your pieces will be ready to collect 3 – 6 weeks after your workshop or classes are completed. You will be notified when your pieces are ready for collection. Space is limited for storage of your precious pieces, so we can only hold them for 1 month after pick up notification. After this time, they will be donated to charity.
Collecting your pieces
All of the materials you need to complete your projects are included in the costs of all workshops and classes. You’ll never be charged additional payments for the advertised projects. Please note that most projects will have size limitations due to the firing process and kiln packing requirements. These will be explained at all workshops and classes, so you’ll never need to worry.
If you wish to create something beyond the advertised projects, just chat with your instructor and we can assist you to create the artwork you are dreaming of. Additional charges may be incurred, but you’ll always know upfront exactly what the cost will be.
What is included in the costs
All of the materials you need to complete your projects are included in the costs of all workshops and classes. You’ll never be charged additional payments for the advertised projects. Please note that most projects will have size limitations due to the firing process and kiln packing requirements. These will be explained at all workshops and classes, so you’ll never need to worry.
If you wish to create something beyond the advertised projects, just chat with your instructor and we can assist you to create the artwork you are dreaming of. Additional charges may be incurred, but you’ll always know upfront exactly what the cost will be.
What is included in the costs
Clothes you do not mind getting dirty, nothing stains, but you are guaranteed to get a bit of clay and dust on yourself! Closed in shoes are a must. You are welcome to bring snacks and a drink and pop it in our studio fridge.
What to bring/wear
If possible, please park in my driveway, additional parking is available on the road to the east of the studio near the large grassy area. Please be mindful of allowing neighbours to come and go with ease. There is an access road across from the studio to help you turn around.
Parking
At Lake House Studio we care for your pieces like they are our very own. Unfortunately, even the best ceramic artists experience breakages. Clay can be a fickle friend and from time to time all clay artists will experience a breakage. Clay can crack when drying or in firing, pieces can fall off, glazes can crawn or flake and on occasions, things can actually explode in the kiln. We will do everything possible to protect your creations (and our kiln) from all of these mishaps, but clay does have a mind of its own and we can only offer an apology if your piece decides its own story.
Breakages
Kids classes, Workshops, Events
Non alcoholic drinks and snacks are welcomed at children’s classes/ workshops events.
You are welcome to bring any snacks, cakes or drinks to your Private Workshops.
Please refrain from bringing alcohol to a Kids events.
Food and Drinks
Adult Classes, Workshops, Events
Lake House Studio is BYO only. We are an inclusive, safe environment and non-alcoholic or alcohol options are welcomed. Some workshops include at no cost a complementary glass of bubbles!
Kelly has her RSA, and all glassware is marked for a standard drink of 100ml, so you can keep yourself safe.
We do not sell any alcoholic drinks as we are not licensed. If you forget to bring your favorite tipple with you, Carey Bay Shops are just down the road. Mal and the team at Carey Bay Cellars can help you with drinks and a great selection of charcuterie items. Foodworks also has an extensive range of snacks and grocery items, and The Goods Cafe makes amazing coffee and in-house breakfast and lunch items.
Lake House Studio has a full-sized fridge to keep drinks and snacks cold. We have glassware, crockery, cheese boards and utensils that you are welcome to use, so there is no need to bring plastic. Unfortunately, we do not have access to a microwave or oven. Tea and coffee are complementary.